FAQs
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How do you calculate charges for your transportation costs?

How do you calculate charges for your transportation costs? Transportation costs are mainly from three aspects: first, the type of equipment purchased, depending on the size of the equipment purchased freight costs are different; secondly, the transportation distance is different, which will also cause a big difference in freight costs; and finally, according to the packaging requirements and the size of the volume, the freight costs will be different accordingly.Please consult the sales department or regional sales manager for specific costs.

How do you pack and ship your CNC machine tools? How long does it usually take to ship?

1、How do you pack and ship your CNC machine tools? How long does it usually take to ship? According to the factory standard, usually packaged in wood pallet packaging, specific to the concluded sales contract shall prevail; 

How long does it take to deliver your products?

How long does it take to deliver your products? Due to the large number of product series and models, the delivery time for standard configuration of vertical lathes and lathes is about 45-60days, while the delivery time for gantry and horizontal lathes is about 80-90days. However, according to different configurations and the urgency of the order, the delivery time will be different, please ask our sales department or the regional business manager.

Do you have a 5-axis, 5-link machine?

Do you have a 5-axis, 5-link machine? ZOPO is one of the companies with advanced 5-axis machine tool R & D and design capabilities; the current design of 5-axis and 5-linkage machine tools, including bridge-type 5-axis gantry machining centres, portal-type 5-axis vertical machining centres, mill-turning and mill-turning centres, etc., and has the production capacity of the series of products.In the system configuration, according to user needs with imported Siemens 5-axis system, or domestic Huazhong and Guangdian system; and in the use of the system specific secondary development capabilities.If you have specific needs, please ask our sales department or regional business manager.

How do you charge for services outside of the warranty period for CNC machines?

How do you charge for services outside of the warranty period for CNC machines? Charges are usually based on the demanded parts cost and labour cost of the service, according to the service content and quotation provided by the after-sales department.

How long is the warranty of ZOPO CNC machine?

How long is the warranty of ZOPO CNC machine? According to the after-sales standard, the normal warranty period is 12 months (starting from the time when the machine tool is shipped from the factory); in special cases, the signed contract shall prevail.

What is the difference between Invert-T and Positive-T horizontal machining center?

What is the difference between Invert-T type and Positive-T type horizontal machining center? Invert-T type: The bed is inverted T shape, the table moves left and right on the bed as X-axis, the column moves forward and backward on the longitudinal bed as Z-axis, and the spindle box moves up and down on the column as Y-axis.Positive-T type: The bed of this kind of machine tool is positive T-shaped, the table moves forward and backward on the bed as the Z-axis, the column moves left and right on the bed as the X-axis, and the spindle box moves up and down on the column as the Y-axis.The specific structure design refers to the following design drawings:

What CNC products does ZOPO have?

What CNC products does ZOPO have? ZOPO products introduction:Vertical machining center: SE series- efficiency model, V series- classic model, SV series- excellent model, Industry featured machine;Double column machining center: Classic T type ram, Upgraded T type ram, Classic square ram type, Upgraded square ram type;CNC Lathe: CNC horizontal lathe, CNC vertical lathe;Horizontal machining center: Invert-T type, Positive-T type;Knee-type milling machine: Manual milling machine, CNC milling machine;If you have specific needs for corresponding products, you can also ask our sales department 0559-3511493, we will contact you and recommend the right model.

How do I maintain my processing equipment during the holidays?

How do I maintain my processing equipment during the holidays? If the machine tool is not used for a long time during the holiday, you need to follow the following steps for maintenance and use:Pre-holiday machine tool maintenance and shutdown steps:1. Clean up the work table, open the guideway cover of each axis, thoroughly clean up the residual iron filings and coolant on the guideway of each axis, the screw, by manually controlling the lubrication pump to work, check whether the oil point is normal, and move the axes so that the lubricating oil is evenly coated in the screw and guideway surface, and apply antirust oil on the worktable;2. Remove the tool holder on the spindle, after the tool holder is removed, clean the spindle taper hole, and apply anti-rust oil to the tool holder and spindle taper hole;3. Clean up the tool magazine manipulator, tool disc and tool sleeve, there can be no iron residue, and replace the tool magazine lubricant;4. In order to avoid the loss of system parameters and machine origin, please pay attention to the replacement of batteries before the long holiday;5. Thoroughly clean the impurities in the water tank, clean the water tank filter;6. Move each axis to the middle position of the stroke to avoid deformation of the machine casting affecting the accuracy due to long time bias;7. if there are rats in the workshop, it is recommended to make good precautions against rats to avoid biting the cable;8. Close the gas source, clean up the liquid in the pneumatic two pieces to avoid icing due to the cold weather;9. Close the machine's main power supply, clean up the dust in the electrical cabinet and heat exchanger filter, in the electrical cabinet and the system box into the desiccant moisture.Steps for powering up and switching on the machine after the festival:1. Confirm the quality of air source (no water, no dust) and then connect the air pipe;2. Confirm that there is no condensation in the electrical box and no trace of mouse bite;3. Add new cutting fluid and wipe off the applied anti-rust oil;4. Confirm the phase sequence and voltage of the power supply, and whether the zero point of the machine is lost;5. Power on, confirm the operation status of the cooling fan in each part (with or without rotation, speed is up to the requirements);6. Confirm the position of each axis and whether it is the same before shutting down the machine;7. Run the action of each unit (lubrication, cooling, tool magazine, the center out of water, hydraulic station, etc.);8. The spindle and shaft running before the need to warm up 60 minutes: spindle from 500 rpm low speed, gradually incremental to 3000 rpm, manual control of the lubrication pump, work every 1 minute, the shafts from F100 low-speed operation, gradually incremental to F5000, check whether the spindle is hot, whether the shafts are running whether there is a strange noise;9. Check and confirm the level of the oil cup of the tool cylinder, and manually confirm the tool changing action.

What I should know before buying a CNC machine

What I should know before buying a CNC machine You should check that the machine is capable of meeting your processing requirements and whether any special accessories are required.